Our No Quibble Policy:
If you don’t like any wine that you buy from us, for whatever reason, you may return it within a month of purchase and we shall refund your money or exchange it for an alternative without question or delay.
To return a purchase, please call us directly on 01747 860423 to discuss the matter and arrange a convenient collection.
This Guarantee applies to en primeur sales only in that customers have the right to change their mind within one month of being charged for their order.
We are members of The Bunch, a group of Britain’s best independent wine merchants which champions the causes of both the independent wine trade and individual, grower-made wines. As such, we are signatories to The Bunch Code of Practice, setting industry standards for customer satisfaction and for the security of customers' paid reserves.
For the full Code of Practice visit The Bunch website: www.bunchwines.co.uk.